Quick Mart Limited
Our Return Policy
At Quick Mart, staying true to our motto, "Fresh and Easy," our goal is to conveniently provide you with Fresh products. We acknowledge that, at times, you might want to return an item that does not meet your expectations, such as a shoe that fails to fit. When that happens, we will gladly replace such a product free of cost, subject to the below T&Cs.
1) An original receipt is required for all replacements requested and the replacement window is strictly within 2 days of purchase for nonperishable products and 1 day of purchase for perishable products.
2) The product must be within the same state as was at the time of purchase with all original packaging and accessories intact including price tags, barcodes etc.
3) Items purchased at a Quick Mart Supermarket location can only be returned to the store where original purchase was made.
NB: Quick Mart reserves the right to process replacements at its own discretion.
Other Conditions affecting the refunds:
1) Damaged or altered merchandise will not be replaced.
2) No cash refunds will be made
3) Where an item being replaced is out of stock, an alternative product of nearly equivalent value and purpose will be offered and the customer will bear additional costs, if any
4) In case of price increases since the last purchase, the customer will make good the additional cost of the replaced item.
5) Textile products, washed, used, or altered, will not be replaced
6) Undergarments are not replaceable.
By Management
